What to do if you selected the wrong Approver email address

The approval email message can only be changed by updating the whois record contact information for the domain name.

If you have access to the Approver email domain, please create the Approver email address and use the resend button in the Control Panel SSL Manager to resend the Approver email.

Do not regenerate the CSR - doing so will remove the original private key on the server and the certificate installation will fail.

If you cannot create the Approver email, please contact our Support Dept to update the approval contact. They will need to contact the SSL supplier to update the approval email address for the SSL Certificate order.
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