Control Panel Site Manager tutorial: Site Info section

This is a quick guide for getting started with your site. Log in to Control Panel and click the Sites tab, then your domain link to get to the Site Info page.
 

Site Info
The Site Info section contains many key account access items. For information on the Site Tools section, see this Knowledge Base article.


Domain name
This is the primary domain name for the account. The primary domain is the domain you entered when setting up the site/account. FTP access, site statistics, POP email and Site Tools are available for the primary domain.


Plan
The site plan will be Basic, Max or Ultimate. Click here to see a comparison list of plan features and prices. To change the plan for your site, click the Change Plan icon at the bottom of the section.


Secondary URL
The Secondary URL is an important tool. Before your domain name is active or pointing to our servers, you can use the Secondary URL to browse your web site. This allows you to upload and test a site before moving it to us from another host. Also, if your site appears to be unavailable, always try viewing it with the Secondary URL to rule out domain name-related issues.


Path to root
Some applications require a server path for configuration. The path listed here points to the root directory of your site. To determine the path to any directories under the root (i.e. any directories you created), simply add the directory name and a trailing slash to this path.


FTP
This is the FTP server or host name for your account.


Secondary FTP
Like the Secondary URL, the Secondary FTP address allows you to upload files before your domain name is active or pointing to our servers, or if there is an issue with your primary domain name.


FTP Username, FTP Password
These are used to log in to upload files, whether you use FTP, Expression, Visual Studio, Dreamweaver, etc. You also use this login to connect with IIS Manager. For FTP client configuration instructions, check out this Knowledge Base article. For information on IIS Manager, see this Knowledge Base article.


Site IP Address
This is the IP address that your site is on. In most cases this is a shared IP address, so it does not point directly to your site. If you are on our Max plan and have SSL enabled, your site will run on a dedicated IP that will point to your site only, but all other sites run on shared IPs.


SMTP/POP/IMAP
This is the server or hostname for your email configuration. If you use web mail exclusively you will not need this, but if you run your own desktop email program, you will need this for configuration of your email program.


Notes
You can use this field to add a brief note about the site. This is useful if you have multiple sites associated with one account.


For information on the Site Tools section, see this Knowledge Base article.