How to set up FileZilla to use FTP over SSL

Winhost > FTP > Configuring FTP over SSL
Windows 2008/IIS 7 and above allows a secure FTP connection via FTP over SSL. Note that this is not the same as SFTP (FTP via SSH), so you may have to experiment a bit with your FTP client settings to get a secure connection. Our tests were successful with the following:
 
  1. Click "File" and then click "Site Manager." 
  2. Click the "New Site" button and name the site.
  3. Fill in the following fields:
    • Change the Logon Type to "Normal."
    • Host – Enter either your domain name or the secondary FTP address in this field. Your secondary FTP address and FTP login information can be found in the Site Info section of Control Panel.
    • Username – Enter your FTP username.
    • Password – Enter the password for this user.
    • Change the Encryption to "Require Explicit FTP Over TLS."
  4. Click "Connect."
  5. You will receive a "Unknown certificate" message. Place a check mark next to "Always trust certificate in future sessions."
  6. Click "OK."
 
If you receive a "could not connect" error, or in implicit mode see an attempted connection to port 990, you have a configuration error. Please cut and paste the login information from Control Panel to make sure you are supplying the proper credentials.
 
If you are connecting to our IIS 8 platform, you may encounter issues with FTPES - FTP over explicit TLS/SSL. The error in the FTP log will be "550 The supplied message is incomplete. The signature was not verified". This is a TLS related error and would require having Support move the site to a newer version of Windows Server to support an updated version of TLS.
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Article ID: 666, , Modified: 1/9/2024 at 4:49 PM

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