How to set up CuteFTP to use FTP over SSL

Using FTP over SSL allows a secure FTP connection. Note that this is not the same as SFTP (FTP via SSH), so you may have to experiment a bit with your FTP client settings to get a secure connection. Our tests were successful with the following.

  1. Click File -> Connect/Connect to bring up the Site Properties connection window or press the keys "Ctrl" + "T".
  1. Fill in the following fields:
    • Enter a name you want to use to identify your WinHost account on the CuteFTP label text box
    • Change the "Login Method" to "Normal"
    • Host Address – Enter either your domain name or alternate FTP address. The alternate FTP address can be located in your Winhost Control Panel Site Info Manager
    • Username – Enter your FTP username. If using the primary account, the FTP username can be located in Control Panel
    • Password – Enter the password for this FTP user.
  2. Click the Type tab on the Site Properties box and under the “Protocol type:” choose FTP with TLS/SSL (AUTH TLS – Explicit
  3. Click Connect to connect

Note: If you receive a generic "could not connect" error, or in implicit mode see an attempted connection to port 990, you have a configuration error. Please cut and paste the login information from Site Info Manager of the control panel to make sure you are supplying the proper credentials and/or check the Protocol Type to specify “FTP with TLS/SSL (AUTH TLS – Explicit)”.

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