Using FTP over SSL allows a secure FTP connection. Note that this is not the same as SFTP (FTP via SSH), so you may have to experiment a bit with your FTP client settings to get a secure connection. Our tests were successful with the following.
- Click File -> Connect/Connect to bring up the Site Properties connection window or press the keys "Ctrl" + "T".
- Fill in the following fields:
- Enter a name you want to use to identify your WinHost account on the CuteFTP label text box
- Change the "Login Method" to "Normal"
- Host Address – Enter either your domain name or alternate FTP address. The alternate FTP address can be located in your Winhost Control Panel Site Info Manager
- Username – Enter your FTP username. If using the primary account, the FTP username can be located in Control Panel
- Password – Enter the password for this FTP user.
- Click the Type tab on the Site Properties box and under the “Protocol type:” choose FTP with TLS/SSL (AUTH TLS – Explicit
- Click Connect to connect
Note: If you receive a generic "could not connect" error, or in implicit mode see an attempted connection to port 990, you have a configuration error. Please cut and paste the login information from Site Info Manager of the control panel to make sure you are supplying the proper credentials and/or check the Protocol Type to specify “FTP with TLS/SSL (AUTH TLS – Explicit)”.
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