General Winhost mail server information

Winhost provides all users with access to send and receive email using their domain name. To do this you will have to configure your email program to use the host names detailed here.

Mail server hostname
(When configuring your email program, replace "HostingAccountDomain.com" in the examples below with your domain name.)
  • POP3 server hostname: mail.HostingAccountDomain.com
  • IMAP server hostname: mail.HostingAccountDomain.com
  • SMTP server hostname: mail.HostingAccountDomain.com
  • Webmail server hostname: mail.HostingAccountDomain.com
 
POP and IMAP login name
The login name for your POP and IMAP accounts is the full email address, not just the user name. For example, if you create the POP account "user@HostingAccountDomain.com," the login name is"user@HostingAccountDomain.com" not "user." You must use the full email address as the login name.


 
Maximum email message size
All incoming and outgoing messages are limited to 30MB, including the size of the attachment. Note: Even though the server can send and receive email up to 30MB in size, the size of an email you can receive is limited to available space in your mailbox.

The maximum message size when using the webmail client is 10MB.


 
SMTP authentication
The Winhost mail servers use SMTP Authentication to authenticate permission to send email through our SMTP (outgoing) server. This means that in order for a user to send an email through the SMTP server they must supply a valid POP3 account and password. Most email clients support SMTP Authentication.

SMTP Authentication is in place to prevent non-Winhost users from being able to send email or abuse the SMTP server. Without this authentication spammers could utilize our SMTP servers to send spam.

You should only access the mail servers using the host names detailed above. Accessing them via IP addresses is not recommended.The host names will not change, the IP addresses they point to however, could change. Using the host names prevents the need to update your settings if the IP addresses of the servers change.