Before you reset the password for your SmarterMail POP account, make sure you setup the “Backup Email Address” on the account.
How to change the password for the email user via the control panel.
Configuring the Backup Email Address
Reset your email password
The password reset email will be sent to the Recovery Email Address of that POP account.
Note: If the email address does not exist, the email account is suspended, or if the “Backup Email Address” has not been set, you will see an error message.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add support@winhost.com to your trusted senders list in your email software.