How to create a new user in SmarterMail

You can add additional users through the SmarterMail interface by logging in to webmail as the Primary Domain Administrator (i.e.: postmaster@HostingAccountDomain.com).

  1. Log in to the Winhost Control Panel.
  2. Click the "Sites" tab.
  3. Click the domain you want to manage.
  4. Click the "Email" icon on the right side.
  5. Click the "SmarterMail Manager" link. You will be logged in as the Primary Domain Administrator.
  6. Click the "Settings" link in the left navigation menu (the icon that looks like a gear).
  7. Click to expand the "Domain Settings" folder.
  8. Click "Users."
  9. Click "New."
  10. Enter the new user's information. Note the tabs at the top ("Webmail", "Compose", "Forwarding", etc.). You can configure advanced settings for the new user under those tabs if you wish.
  11. If you want the user to be able to download messages via POP3 or IMAP, and the options to "Enable POP retrieval" and "Enable IMAP retrieval" are visible, check those boxes. These options are not visible on all email accounts. If they are not visible that does not mean you cannot download messages with POP3 or IMAP.
  12. Click "Save."