How to change a user's password in SmarterMail

If you cannot remember the password for an email account, you can change the password using the Primary Domain Administrator user (Primary Domain Administrator is "postmaster" by default). You can also change the Primary Domain Administrator's password using this method.

  1. Log in to the Winhost Control Panel.
  2. Click the "Sites" tab.
  3. Click the domain you want to manage.
  4. Click the "Email" icon on the right.
  5. Click the "SmarterMail Manager" link. You will be logged in as the Primary Domain Administrator.
  6. Click the "Settings" link in the left navigation menu (the icon that looks like a gear).
  7. Click to expand the "Domain Settings" folder.
  8. Click "Users."
  9. Check the box next to the user whose password you want to change and click "Edit."
  10. On the next screen, enter the new password in the "New Password" and "Confirm Password" fields.
  11. Click "Save."