Getting started with SiteLock

 
To log in to the SiteLock Dashboard, log in to the Winhost Control Panel and go to Site Info Manager/SiteLock or click the SiteLock tab in the navigation bar.
 
 
SiteLock Plans
 

SiteLock Basic

SiteLock Premium

SiteLock Enterprise

- Daily Malware Scan
- Reputation Management
- Business Validation
- Verifiable Trust Seal
- 1-Time Vulnerability Scan
- Unlimited Expert Support
- Up to 25 Pages

- Automatic Malware Removal
- Daily Malware Scan
- Daily FTP Scanning
- File Change Monitoring
- Reputation Management
- Business Validation
- Verifiable Trust Seal
- Unlimited Expert Support
- Network Security Scanning
- Up to 500 Pages

- Automatic Malware Removal
- Daily Malware Scan
- Daily FTP Scanning
- File Change Monitoring
- Reputation Management
- Business Validation
- Verifiable Trust Seal
- Unlimited Expert Support
- Network Security Scanning
- Up to 2500 Pages

 

More information on the plans can be found on our website.

By default the SiteLock purchase confirmation email will be sent to the primary email address on file with your Winhost account.  Log in to Control Panel and click the “Account & Billing” Tab.  Under the “Admin Contact” Manager, make sure the primary email address on file is a valid and active email address.

Two emails will be sent when SiteLock is purchased. One will be from SiteLock and the other will be from the Winhost Support Department. Neither email will contain the SiteLock login credentials.

 

Accessing the SiteLock Dashboard

Once the SiteLock service has been ordered and provisioned, log in to Control Panel and go to the SiteLock Manager. Click the SiteLock Sign-On link to go to the SiteLock Dashboard.

 

SiteLock menus

Dashboard: This is the Summary page that displays the status of the scans SiteLock has performed on your site. The "All Visitors" section shows who views your page through the SiteLock Trust Seal. "Messages and Alerts" will display the status of the completed SiteLock scans.

Sites: This will display a list of sites under your SiteLock account. They are grouped by the email address used to sign up for the account.

Users: Create additional SiteLock users who have access to the SiteLock Dashboard.

Settings: This is where you can modify your scan settings. SiteLock has two scans you can modify; Application and SMART scan. SMART scan will connect through your FTP account and scan and delete any malicious files (malware, trojans, virus, etc.).

Account: Company information for the owner of the account.

Support: Any issues should be addressed with SiteLock directly:

  • Toll-Free: (877) 257-9263
  • International: (415) 390-2500
  • Email: support@sitelock.com
 
SiteLock Expert Services: SiteLock provides the option of one on one support with a SiteLock team member. To purchase this service, please contact SiteLock directly.

SiteLock Login: We do not store SiteLock Dashboard credentials. To reset your password, log in to the Winhost Control Panel and go to the SiteLock Manager.