How to change a user's password in SmarterMail

Winhost > Email > Webmail/SmarterMail

If you cannot remember the password for an email account, you can change the password using the Primary Domain Administrator user (Primary Domain Administrator is "postmaster" by default). You can also change the Primary Domain Administrator's password using this method.

  1. Log in to the Winhost Control Panel.
  2. Click the "Sites" tab.
  3. Click the domain you want to manage.
  4. Click the "Email" icon on the right.
  5. Click the "SmarterMail Manager" link. You will be logged in as the Primary Domain Administrator.
  6. Click the "Domain Settings" link in the top navigation menu (the icon that looks like a gear with globe).
  7. Click to expand the "Domain Settings" folder.
  8. Click "Accounts"
  9. Click the user whose password you want to change.
  10. Click the "..." button and select "Change Password"
  11. On the next screen, enter the new password in the "New Password" and "Confirm Password" fields.
  12. Click "Save."
Article ID: 1139, , Modified: 12/19/2018 at 4:20 PM

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