Recent additions to the knowledge base from Winhost https://support.winhost.com/kb/c378/technical-support.aspx Tue, 09 Jun 2026 13:31:23 GMT SmarterTrack Enterprise 100.0.9553 https://support.winhost.com/kb/a1388/website-migration-service.aspx Thu, 10 Sep 2015 21:36:17 GMT kbarticle1388 <div><span style="font-size:16px;"><span style="font-family: arial,helvetica,sans-serif;">Winhost provides free website&nbsp;migration service to anyone moving a site to us.</span></span></div> <div>&nbsp;</div> <div><span style="font-size:16px;"><span style="font-family: arial,helvetica,sans-serif;">We can move:</span></span> <ul> <li><span style="font-size:16px;"><span style="font-family: arial,helvetica,sans-serif;">Website&nbsp;files and folders.</span></span></li> <li><span style="font-size:16px;"><span style="font-family: arial,helvetica,sans-serif;">Microsoft SQL and MySQL databases.</span></span></li> <li><span style="font-size:16px;"><span style="font-family: arial,helvetica,sans-serif;">SSL certificates.</span></span></li> </ul> <div>&nbsp;</div> <div><span style="font-size:16px;"><span style="font-family: arial,helvetica,sans-serif;"><a href="mailto:support@winhost.com?subject=Site%20migration%20inquiry">Contact our Support Department</a> for&nbsp;more details on the migration procedure.</span></span></div> </div> https://support.winhost.com/kb/a967/how-to-contact-us-for-support.aspx Wed, 31 Aug 2011 21:36:53 GMT kbarticle967 <div><strong>Service-related issues</strong><br /> To open a helpdesk ticket for technical support or billing, <strong><a href="http://support.winhost.com/Main/Default.aspx">log in to this support portal</a></strong> using your hosting account username and password. Once you are logged in, a &quot;Submit a Ticket&quot; icon will be available in the menu on the left. You may also view open or previously resolved tickets by clicking the &quot;View Tickets&quot; icon.<br /> <br /> <strong>Application or coding issues</strong><br /> If you have a question about applications, errors related to coding or anything else not directly related to the hosting service itself, please <strong><a href="http://forum.winhost.com">check the WinHost forum</a></strong> and this Knowledge Base for solutions. To ask a question in the forum you will first need to register or log in using your Facebook, Twitter or Google+ login. Your hosting account is not associated with the forum login.<br /> &nbsp;</div>