How to create an additional FTP user

Tue, 18 Aug 2009 01:15:06 GMT

You can have up to 10, 30, 100 or 250 FTP users (including your primary FTP user) on Basic, Max, Ultimate, and Power hosting plans respectively.

Here's how to set up an additional FTP user:

Log in to Control Panel and go to the Site Info Manager/FTP Users section
Click Add
Create a new user by entering the required information in the blank fields
Use the Directory Path field to restrict a FTP user to one specific subdirectory
Use the Permissions dropdown to determine what kind of file permissions this FTP user will have
Click Create to finish

Enabling FTP over SSL

Tue, 18 Aug 2009 00:28:34 GMT

"FTP over SSL" will encrypt the session between an FTP program that supports FTP over SSL and the FTP server.

We have enabled this feature on the servers by default, so if your FTP program supports FTP over SSL, consult the program's help files for instructions on use or activation.

We have created step-by-step instructions for some common FTP programs.

Newest KB Articles in FTP

How to create an additional FTP user

Enabling FTP over SSL