Service-related issues
To open a helpdesk ticket for technical support or billing,
log in to the support portal using your hosting account username and password. Once logged in, a "Submit a Ticket" icon will be available. You may also view open or previously resolved tickets by clicking the "View Tickets" icon.
Application or coding issues
If you have a question about applications, errors related to coding or anything else not directly related to the hosting service itself, please check the forum and this Knowledge Base for solutions. To ask a question in the forum you will first need to
register. Your hosting account is not associated with the forum login.
Article ID: 967, Created On: 8/31/2011, Modified: 8/31/2011