How will I be billed for changing my billing period?

Changing from Annual to Quarterly
When you switch your billing period from Annual to Quarterly, you will be credited for the unused portion of the annual period and charged for a pro-rated quarterly period. The credit from the old annual period will be applied to the collection for the new quarterly period.

Click here to see an example timeline.

For instructions on how to switch your billing period, see: How do I change the billing period for my site?.



Changing from Quarterly to Annual
When you switch your billing period from quarterly to annual, our system will attempt to charge the credit card on file the full annual amount minus the days that have passed during your current billing month. You will also be credited for the unused portion of the quarterly period.

For example, if your site is billed on the 1st of every month and you switch to annual billing on the 15th, our system will charge for 11.5 months at the annual rate. Next year, your site will renew for the full annual period (12 months).

Click here to see an example billing timeline.

Our system will attempt to collect from your account during the next nightly batch processing that follows the upgrade. If the collection attempt is declined, your account will be considered overdue and you risk account suspension. Make sure that the credit card on file is valid.

Billing statements for your billing period switch will be available in your Control Panel the day after you make the switch.

For instructions on how to switch your billing period, see: How do I change the billing period for my site?.

Article ID: 823, Created On: 6/16/2010, Modified: 8/17/2011