* Click on "Settings" button on the sidebar to the left
* Expand "Domain Settings" folder
* Click on “Users” link
* Click on “Add New User” button
* Type in required information
* Press “Save” button after you are done
For more information, please see the Knowledge Base article;
Getting Started with the SmarterMail email system.
Stats
SmarterStats site statistics are available for each site at no additional charge. Stats are disabled by default. To activate them, go into the Stats Manager and set
SmarterStats: Enabled, and hit the
Update button. Allow 24 hours for your first stats report to be generated.
Raw Logs
If you run your own stats program or require the raw web server logs for any other reason, you can enable raw log service here. Logs are made available as .zip files which must be downloaded via FTP. Logs are maintained on a 30 day rotating schedule, so logs for the past 30 days only will be available.
For a how-to on downloading log files with free FTP client FileZilla,
see this forum post. The instructions there will be applicable to many FTP clients.
Usage Meter
The Usage Meter gives you a quick view of how much disk space and bandwidth your site is using.
MS SQL Manager
To create a SQL database for your site, click the
Add button. Sites on the Basic plan can create one database with a 200mb size limit.
Accounts on the Max plan can create from 1 to 10 databases, and allocate 1000mb of space between the databases (e.g. 1 database with a 1000mb limit, 10 databases with 100mb each, etc.).
Accounts on the Ultimate plan can create from 1 to 100 databases, and allocate 2500mb of space between the databases.
When you add a database note that the database name you provide is prepended with a number of characters. Those characters become part of the database name. The prefix is in place to provide you more flexibility in naming your database.
DSN Manager
If your application requires a DSN (data source name) for a database connection, you can create it here. A DSN is used to connect to an Access database in your account (Access DSN), or a remote SQL server (SQL DSN).
MySQL Manager
To create a MySQL database for your site, click the
Add button. Sites on the Basic plan can create one database with a 200mb size limit.
Accounts on the Max plan can create from 1 to 10 databases, and allocate
1000mb of space between the databases (e.g. 1 database with a 1000mb
limit, 10 databases with 100mb each, etc.).
Accounts on the Ultimate plan can create from 1 to 100 databases, and allocate 2500mb of space between the databases.
When you add a database note that the database name you provide is
prepended with a number of characters. Database user names can be defined to any format however, it must be unique throughout the entire system. If you choose a database user name that may already exist in our system, you will get a red warning message stating '
The database username you selected is not available. Please choose another database username'.
FTP Users
You may want to create an FTP user that only has access to a certain directory. You can do that by creating an additional FTP user here. You will enter the directory name in the Directory Path field (leaving this field in its default state - with just the slash - allows the additional user access to your entire site). Permissions for the new user are set using the Permissions dropdown. Select
Read Only if you want the additional user to be able to download files only, or
Read/Write if you wish to allow the additional user to upload files. Remember that allowing write access means the additional FTP user can overwrite (replace) any existing files.
Additional FTP users cannot access archived log files. You must log in using your primary FTP user if you wish to access logs.
For FTP client configuration instructions, please see
this Knowledge Base article.
Integrated or Classic Mode
The IIS 7 Application Pool Pipeline Mode can be set to Integrated (the default setting) or Classic mode if you are having problems running older applications developed under IIS 6. This is an either/or setting, you cannot run both modes on one site.
Subdomain Manager
A subdomain is a URL such as admin.HostingAccountDomain.com, or forum.HostingAccountDomain.com. Subdomains point to the root level of your account by default. If you wish to direct a subdomain to a specific directory you will have to do so programmatically, with code in the root index page of your site.
For sample code that can be used to redirect subdomains, see
this Knowledge Base article. If you need further help redirecting subdomains, please visit our
community forum.
Domain Pointer
A domain pointer is an additional domain name that will point to the root of your site. So, for example, if you own HostingAccountDomain.net and want it to point to your HostingAccountDomain.com site, you would add the .net domain as a domain pointer. Domain pointers do not get full email service, however you can set up aliases (forwarding addresses) on your subdomains. If you intend to use forwarding addresses, remember to check the Enable Email Alias box when adding the domain pointer.
Application Starting Point
The Application Starting Point tool allows you to designate a directory as the starting point (application root) for an application. So if you are running an application in a directory under your root directory, you would set that directory as an application starting point here.
DNS Manager
The DNS Manager allows you full control over the primary domain for the site. If you are knowledgeable and experienced in DNS settings, this tool can be very useful. We do recommend, however, that if you are not sure about a DNS entry or setting that you
do not make any changes to the DNS record for your domain. A mistake here can render your site and email inaccessible. Use the DNS Manager with caution.
Recycle App. Pool
If your site is malfunctioning in some way you may want to try recycling the application pool to see if that remedies the problem. The sites in your account run in a dedicated, isolated application pool. Recycling that pool effectively terminates any active processes and resets the memory for your account. So recycling the application pool will cause the loss of any dynamic site user data stored in server memory.
IIS Manager
IIS Manager is an administration interface that provides you with a great way to remotely manage the IIS settings for your site. For more information on IIS Manager,
see this Knowledge Base article.
SSL Manager
If you are on a WinHost Max plan and wish to add SSL to your site, you can do so here. It is a multi-step process that involves a third-party certificate provider. Detailed information is provided in
this Knowledge Base article.
For information on the
Site Info section, see
this Knowledge Base article.