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Cancellation FAQ
How do I cancel my site?
You can close your site through Control Panel.
- Click on the Sites tab.
- Click on the Manage link.
- Click on the Close Site button on the lower left.
What
happens to my domain name registration if I close my site?
You will still be
able to log in to Control Panel to manage and renew any domain name you registered with WinHost even if
you have no active sites.
How
do I cancel my entire account?
To cancel your
entire account, you will need to close each site individually. Your domain name(s)
will not automatically renew. If you do not renew your domain name, it will
expire at the end of the current registration period.
You can unlock your
domain name and receive an authorization (or EPP) code by clicking the Lock/Unlock link in your Domains List.
Will
I receive a refund?
You will not receive a refund when closing your site. The site will remain active until the end of the current billing period. At the end of the billing period, the site will be closed.
What
if I change my mind and want to keep the site active?
If you later decide
to keep your site, you can click the Reactivate Site link in Site Manager
to remove the end date and keep the site active. Regular billing will resume when the site is reactivated.
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