When you order a plan upgrade, you will be credited for your current plan and charged for your new plan.
The credit will be for the unused portion of the old service period.
The charge will be the new plan's cost for a prorated period, synced to the account's monthly billing date. For example, a 3-Month plan's prorated period will be greater than 2 months and less than 3 months. For 1-Year plans will have a prorated period will be greater than 11 months and less than 12 months.
The charge for the new plan will be offset by any credit you receive for the old service period.
to see a comparison list of plan features and prices.
For instructions on how to change the plan for your site, see this Knowledge Base article.
* If the upgrade charge fails the account will go into past due status, and we will attempt to collect again on the normal past due schedule.
Article ID: 690, Created On: 9/18/2009, Modified: 10/28/2013