WinHost welcomes all of our customers to use any third-party
code they desire with the exception of some applications that are
specifically restricted. These types of applications are outlined in
our
Acceptable Use Policy.
We do not, however, offer technical/programming/debugging support for
third-party products. In general, we can only assist in determining
whether a system/service
related issue may be causing a problem with application. If there is no
indication of a service related issue, any further troubleshooting of
specific application related errors is beyond the scope of support that
we provide. The most effective method of obtaining technical support
for third party products is through the software vendor or the software
author.
Even though we do not offer extended support for some of the items
detailed in this document, we suggest that you post your problems,
questions, and comments in our
forum.
Many of our users are there helping each other out, and WinHost
employees are also participating, and will attempt to answer any
questions they can during their spare time. Please note however, that
the forum is not an official support channel.
Article ID: 602, Created On: 8/12/2009, Modified: 4/21/2011