SmarterMail is a very feature rich email system, so there are many
options beyond what is covered in this tutorial. Here we will focus on
the basic steps required to set up an email account. Once you are
comfortable with the basics, detailed information is available in
SmarterMail's "Help" documents. Look for the "Help" link in the upper right corner to get
information for any page you are on.
Once your domain is pointing to our servers you can reach SmarterMail
directly at http://mail.HostingAccountDomain.com, but the first time
you log in, you should do so through the SmarterMail Manager
When you access SmarterMail's web administration interface through the WinHost Control Panel, you will be automatically logged in as
the Domain Administrator, which is postmaster@HostingAccountDomain.com.
By default an email user named "postmaster" is created in your account.
This user is the primary Domain Administrator, and cannot be deleted.
You may also create additional Domain Administrators if you wish. For
more information on the Primary Domain Administrator, see this Knowledge Base article
The first time you log in to SmarterMail, you must select your Time
Zone. When you are logged in as Domain Administrator, you will see the
following tabs; Reports, Settings, Domain Settings and Help. The first
task you should perform is configuring the default user settings. Every
new email account that you set up will take it's default configuration
from the settings that you define here.
Mouse over the "Domain Settings" tab and click the "Default User
Settings" link. That will take you to the "Mailbox" tab in the Default
User Settings section. From here you select the time zone and mailbox
size limit. For now, leave the size limit set to "10" and select your
There is also a checkbox on this page; "Bypass Greylisting" will
disable greylisting for the account. We strongly recommend that you
leave that box unchecked and do NOT bypass greylisting, as it is a very
effective spam reduction tool. Read more about greylisting here
Click "Save" to save the default user settings.
To create a new user
- Mouse over "Domain Settings" and click the "Domain Settings" link.
- From the Email Users page, click the "Add User" link.
- Enter the username and password for the email account.
For the purpose of this tutorial, do not change any of the other
settings (for more details on the other settings, click the "Help"
Article ID: 551, Created On: 8/11/2009, Modified: 4/21/2011